Emergency cash payments can be made in three simple ways.

Option 1: Send an instant email or text message from your Monika account so that a client or carer can receive a barcode that can be shown at any PayPoint outlet (there are 28,000) in exchange for cash up to £100.

Option 2: Send an instant text message to a client or carer’s mobile phone using our CashbyText facility so that they can withdraw cash from an ATM machine without a card using their mobile telephone number and secret code. There are 10,500 ATM machines across the UK that can be used and cash withdrawals up to £500 can be accessed immediately.

Option 3: Send shopping vouchers via email or text that can be instantly used in all major grocery retailers such as Tesco, ASDA, Sainsbury’s, Morrisons, ALDI, Waitrose and Marks & Spencer.

All of these options are great to have if a carers card or client budget card has been lost for example and emergency funds are required. All payment methods are fully auditable within Monika

Learn more about making emergency payments in our FAQ section