Next-Generation Banking for
Deputies, Attorneys
and Appointees
Next-Generation Banking for Deputies, Attorneys, Appointees and Trustees
Advanced Banking, Cards, Documents, Communications and Payments in One Single Login
Deputy Bank Accounts
Simple and Free of Charge. Our FSCS-protected bank accounts, payment cards for clients and carers and, other innovations is the 'go-to' solution for professional deputies.
Bank Accounts for Personal Injury Trusts
Simple and Free of Charge. Opening an FSCS-protected bank Personal Injury Trust bank account on our platform is quick, easy and best in class.
Bank Accounts for Trust Corporations
Simple and Free of Charge. Opening FSCS-protected bank accounts for Trust Corporations with Trustee, Deputy, or Attorney responsibilities is quick and hassle-free.
Direct Payment Bank Accounts and Cards
Open FSCS protected direct payment bank accounts. Free of charge for local authorities, direct payment providers, solicitors and individuals.
Appointee Bank Accounts
Open a Free FSCS protected bank account designed specifically to support appointees with DWP welfare benefit management responsibilities.
Emergency Payment Vouchers via Email/SMS
Send instant Emergency Payments via our Post Office and PayPoint payment partnerships. Enable clients to withdraw funds from ATMs without a card.
Banking Platform Overview
Monika is a truly unique banking platform designed to make things easier for organisations and individuals who manage the finances of other people whilst promoting independence and financial inclusion for the vulnerable people they support. The platform is used daily by over 300 law firms, local authorities, and care providers, who benefit from the efficiencies it delivers for their organisations and the enablement it provides for their clients.
Monika integrates cloud-based online banking, payments and card issuing and controls with innovative case management and communication broadcasting all in one secure space.
Monika has been selected as a finalist in the 2025 Card and Payments Awards in the Financial Inclusion category.
Key Features
- Quick to open deputy bank accounts and money management reporting
- FSCS protection and enhanced fraud detection system
- Access your clients funds within 7 days of us receiving your certified deputyship order/registered LPA via our new Client Funds Access Service. For UK and EU bank accounts
- Unique ‘sweep’ facility to keep balances at agreed level. High or low
- Payments made simple with our bulk faster payment service
- Send emergency payments instantly via emailed bar code or a text message to be redeemed in any Paypoint outlet or ATM machines (without the need for a card)
- Issue carer cards or ‘shared’ carer cards to support/case workers
- Online and Smartphone App access. Global view of all accounts
- Realtime bank statements and reporting
- Fraud alerts system, high and low balance alerts
- Add clients to the Vulnerability Registration Service instantly
Coming Soon
- Time & Fee Recording
- International payments
- Virtual Savings Pots
- Current Account Switching Service
- Open Banking to provide real-time visibility of bank and investment accounts in one place
Monika is hosted by Microsoft’s Azure ™ Cloud Services in the UK South and West regions (London and Bristol) in a fully fault-tolerant configuration.
We understand your frustrations
As an organisation that manages the finances of thousands of vulnerable people across the UK, we understand the everyday practical challenges that face deputies.
From the time spent queuing at high street banks to register documents and open accounts, to being put on hold by utility companies and the DWP – we get it. And so we have targeted our investment in Monika to address the everyday frustrations of being a deputy, attorney or appointee.
Organisations we work with
Key Feature Spotlights
Our New 7 Day Funds Access Service
Sending Emergency Payments
‘Named’ or ‘Shared’ Carer Cards
Key feature spotlight:
Digital Communication with Utility Companies
Money Carer is one of the first organisations to invest in the integration of the new Request to Pay overlay service into our banking and payments platform. We have partnered with Answerpay for this purpose.
