What information do you need to start the process?

In order to instruct us to debit your client’s bank account, we will need to be provided with the following information:

  • A certified copy of the deputyship order or registered LPA
  • A certified copy of the security bond (if applicable)
  • Certified ID documents of the deputy or attorney for KYC purposes (drivers license, passport, utility bill etc)

Upon receipt of these documents, we will be able to start the bank account direct debit process within Monika and you will receive an email to provide explicit consent and to authorise the transaction. You will be notified of the progress at all stages and this will also be visible within your Monika account as well.

When the transaction has been completed an individual transaction statement can be generated within Monika for your records and reporting requirements.

Scroll to Top