The Current Account Switch. Completed in 7 working days.
A streamlined route to move client accounts onto Monika — built around CASS so deputies and attorneys gain control sooner, with no high-street queue.
- ✓ Switching to a Monika account within 7 working days via CASS
- ✓ Faster access to client funds for deputies and attorneys
- ✓ Earlier control and continuity of financial management
- ✓ Delivered through Zempler Bank, Pay.UK and Money Carer
Switch to Monika in just four steps — in 7 days or less.
CASS handles the heavy lifting in the background. You and your client see a clean handover from old bank to new.
Request the switch
The deputy or attorney requests the Current Account Switch Service and a switch date is agreed.
Inbound payments redirect
All inbound payments — DWP benefits, private pensions and the rest — are automatically redirected from the old account to the new Monika account.
Standing orders & direct debits move
Existing outbound standing orders and direct debits set up on the old account transfer automatically to the new Monika account.
Old account closes on day seven
On day seven, the old current account is closed and the entire balance is transferred into the new Monika account.
A faster, cleaner handover for the people you serve.
The benefits show up in the first week — not the first quarter.
Seven working days, end to end
Switch your client's bank account within seven working days, enabling faster support when it matters most.
Pay the urgent bills sooner
Fast access to clients' balances means urgent payments — care home fees, care costs, utilities — are made without delay.
Automatic payment redirection
Once the switch completes, any payments sent to the old bank account are seamlessly redirected into Monika.
No calls, no branch visits
There's no need to call or visit P's old bank provider — switching is an online service designed to be seamless.
Lower admin overhead
Save clients money through reduced administrative billing and lower operational overheads.
Instant payment oversight
Quickly gain oversight of your clients' direct debits and standing orders, with everything visible in one place.
Built on the UK's trusted payments rails.
CASS is delivered by Pay.UK and underpinned by Zempler Bank's FSCS-protected accounts — with Money Carer joining the dots for deputies, attorneys and the people they support.
Tell us what you'd like to see.
Pick the areas you'd like a walkthrough of and we'll tailor the conversation to your team. A Monika specialist will be in touch within one working day.
- · 30-minute walkthrough with a Monika specialist
- · Tailored to your team structure and clients
- · FSCS-protected accounts, fully integrated controls